Thursday, November 6th, 2008

Trains can’t be on time or where you expect them

I was looking at the Maryland MARC Train system today to check the schedule for a short train ride from BWI to Union Station in Washington, DC. I couldn’t resist clicking on the FAQ section and was shocked at the types of questions listed and the answers. What a said state our public transportation system [...]

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Thursday, April 5th, 2007

US Ability – huh?

I was doing some banking today (I’m the Treasurer of the UPA-DC-Metro Chapter) and the teller was having a discussion on our behalf with the corporate office. He referred to the organization as the “U-S-Ability Association” and I was very confused at first. Then I realized – this person did not recognize the word usability! [...]

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Tuesday, May 9th, 2006

Breastfeeding Usability Exposed

I have discovered that breastfeeding is one of the most natural and yet least intuitive activities humans can participate in. Not only is it not something that neither the baby or mother understand how to do without help, but even once you know what you are doing it can still be extremely difficult and not [...]

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